DSS using $1 million prize for food-stamp system
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The Department of Social Services announced Tuesday it would use $1 million from a federal award to upgrade its disaster food stamp technology system.
The Outstanding and Timely Customer Service Award, bestowed annually by U.S. Department of Agriculture’s Food, Nutrition and Consumer Services, recently honored the state department’s Office of Family Support for “timeliest processed applications” in its regular food stamp program during federal fiscal year 2007, according to a news release from the department, called DSS.
The department’s outmoded technology system experienced technical difficulties and delays while processing disaster food stamp applications during hurricanes Gustav and Ike.
Former DSS Secretary Ann Williamson resigned in the midst of these and other problems.
In response to these difficulties, interim DSS Secretary Kristy Nichols initiated a first-ever partnership between Louisiana and Florida, as a backup to the DSS system. Nichols said successful systems like Florida’s will be used as a model in developing the state’s new disaster food stamp system.
Components that could be integrated into that system include Web-based features, such as online pre-registration.
The Outstanding and Timely Customer Service Award, bestowed annually by U.S. Department of Agriculture’s Food, Nutrition and Consumer Services, recently honored the state department’s Office of Family Support for “timeliest processed applications” in its regular food stamp program during federal fiscal year 2007, according to a news release from the department, called DSS.
The department’s outmoded technology system experienced technical difficulties and delays while processing disaster food stamp applications during hurricanes Gustav and Ike.
Former DSS Secretary Ann Williamson resigned in the midst of these and other problems.
In response to these difficulties, interim DSS Secretary Kristy Nichols initiated a first-ever partnership between Louisiana and Florida, as a backup to the DSS system. Nichols said successful systems like Florida’s will be used as a model in developing the state’s new disaster food stamp system.
Components that could be integrated into that system include Web-based features, such as online pre-registration.
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